The Challenge
The Gourmet Pig required an EPOS system that works on 3G and 4G networks and can connect to printers via Bluetooth. This was needed to help improve the slow connection and the speed when taking orders. The old system they had was not helping the Gourmet Pig manage their orders, resulting in slow service for customers.
The food truck also encountered difficulties when looking at reports. The food truck needed reports to look keep track of staff working hours, and profits. The long process made this a time-consuming task.
The Gourmet Pig enjoys giving customers discounts, but it was difficult for them to keep track and account for the deals they were making. They needed a system to take the strain off their hands and do it for them.
Continue reading to learn how we assisted The Gourmet Pig with their challenges.
The Solution
- 1x Handheld device with Bluetooth printer.
- 1x Cash drawer with a key.
The Results
We began by offering The Gourmet Pig a handheld EPOS device equipped with a Bluetooth printer. This impressed the owners because it allowed them to trade without using WIFI, as they could connect through 4G. Payments were taken quickly, leaving customers impressed with their service and experience.
They also gained business insights using our handheld EPOS device, which allowed owners to analyse relevant data to understand and improve their business.
The Bluetooth printer was ideal for how The Gourmet Pig operates; the food truck can now provide customers with recipes for their orders, for those customers who value the provision of a receipt.
We also provided a cash drawer with a key to The Gourmet Pig. This made it possible for the food truck to securely take, track and manage cash payments throughout the day.
How can we help you?
We enjoy sharing our success stories, and we would be delighted to assist you. If you require a new EPOS system, please contact us for a customised quote. Our helpful sales team will work with you to find the best solution for your business.
You can also check out our blog section for more tips and advice to help your business succeed. You can also look at our other case studies, which feature all of the fantastic businesses we’ve already helped.
