The Challenge
Escape Tonbridge Old Fire Station, had issues with its suppliers before switching to Emergo. One issue they had was paying high rates for their card machine. The owner felt it was unacceptable to pay such a high price for a product that he was unhappy with.
The company also required a system for managing sales reports. Previously, the owner and employees had to manually calculate sales, which was time-consuming. Previously, the owner and staff had to manually calculate sales, which was time-consuming. The company was looking for a system that included this feature to reduce time spent on manual tasks.
We knew that our cutting-edge technology would help Escape overcome all the obstacles their company was facing. Continue reading to discover how we addressed their issues.
The Solution
- 1 x Card machine.
- 1 x Fixed EPOS Till with 1 integrated card machine.
The Results
We began by offering the business a card machine with low rates to help them combat their high transaction rate. Our pricing at Emergo is open and honest, and we assure our clients that there are no additional fees. The owners were relieved and instantly gained confidence in our business, and expressed satisfaction with the service and products we offered.
Our card reader is designed to be portable, making it ideal for the creative venue. They can now accept payments from anywhere in the building, from customer tables enjoying a cup of coffee to event nights held anywhere on their property. We have helped improve payment processing at the business.
We also introduced EPOS software to address the manual work of managing sales reports. Our Fixed EPOS Till with 1 integrated card machine allows the business to manage over 30 reports including sales, giving Escape Tonbridge Old Fire Station, control and allowing them to save time. In addition, the integrated card machine allows payments to be made at the checkout, simplifying the entire process.
It’s a pleasure to do business with Escape Tonbridge Old Fire Station! We love being a part of their journey and helping them. Owner Richard wrote us a lovely review, saying, “The EPOS back office is well set up and easy to use, the system flows well, easy to view sales/stock reports and it’s quick to update. It links well with PDQ machines and back-end support has been great.”
How can we help you?
We specialise in payments, EPOS, online ordering, or contactless loyalty. We can also help you to take payments from your smartphone! Learn how Emergo can help your business and increase your efficiency. Please contact us for a customised quote. Our helpful sales team will work with you to find the best solution for your business.
You can also check out our blog section for more tips and advice to help your business succeed. You can also look at our other case studies, which feature all of the fantastic businesses we’ve already helped.
