January is National Hot Tea Month. Tea has been consumed for thousands of years and is believed to have originated in China. Tea isn’t just a delicious beverage that everyone enjoys, it’s also used in medicine, such as herbal tea, to help the body and mind.
Tea grew in popularity and is now one of the world’s most popular beverages. Since its inception, it has grown to over 3000 varieties, including White Tea, Green Tea, Oolong Tea, herbal tea, and many others.
It’s no surprise that we have a whole month dedicated to tea. Keep reading to find out how you can celebrate National Hot Tea Month or how Emergo can help you sell tea to your customers more effectively than ever before.
Did you know that 100 million cups of tea are consumed every day in the United Kingdom? That’s a lot of tea….. So you’re probably wondering if Emergo can help your business sell tea more effectively. We will, indeed, spill the tea….
Don’t kettle for second best and have fast portable devices
With our high-tech EPOS systems, your staff can quickly take tea orders and process them to the baristas.
When taking a customer’s order, many waiting staff take too many unnecessary steps. For example, you might go to the customer and take their order, then return to the kitchen and tell them the order, before returning to the customer to make their payment. This is a slow process, and customers now expect the quickest, most efficient service possible.
Our portable devices enable you to take orders and payments from anywhere on your property. It automatically sends orders to the kitchen, where baristas can begin making those delicious hot drinks. This also means that employees are less stressed, customers are served as quickly as possible, and customer service improves instantly.
Chinese tea take a very oolong time to brew, good thing our processes are quick
Many cafes, restaurants, tea houses, and coffee shops still take orders with pen and paper. That’s fine, but there’s a faster, more efficient way.
Many wait staff scribble orders as rapidly as they can. This can result in orders being taken incorrectly unintentionally. When a customer tells a barista they gave them the wrong drink, you wouldn’t want them getting missed-TEA-eyed.
All of these issues are resolved by our handy devices. You can include all of your hot beverages on your menu, in a variety of flavours and variations. Our enhanced picture menu allows waiting staff to easily identify which hot beverage the customer wants without scribbling order downs. Our quick menu saves time and allows orders to be processed quickly.
With our picture menus, you can easily add modifiers, such as almond milk or oat milk with tea. Perhaps they want marshmallows and cream with their hot chocolate? Using our mobile devices, this is simple and quick.
If you want to increase your sales, offer your customers loyal-tea
Did you know that payment linked loyalty schemes are the future of your company? Forget loyalty cards, this process is not digitalised. Customers simply buy a tea, and when they pay, the card terminal remembers their card and enrols them in our loyalty reward programme.
Major companies like Costa Coffee, Starbucks, and even McDonalds use loyalty cards when serving customers hot drinks. Loyalty programmes are so important to businesses and customers as it helps develop customer connection, improve customer lifetime value, help reach new potential customers and gain customer insights.
Are we a matcha made in heaven?
We’d love to help your business, so if you’re looking to sell tea, food, or any other products, please contact one of our friendly and knowledgeable sales reps if you are looking for Online Ordering, EPOS, Payments, or Loyalty systems. If you’re curious about how Emergo can assist you, fill out our form and get started on your Emergo journey today.
You can also take a look at some of our other blogs and case studies to see how we’ve assisted and supported a variety of businesses.
